Crowd Convergence has always been the easiest way to manage Social Engagement at your live event. Anyone can easily monitor audience feedback and share it on screen with distinctive designs at exactly the right time. This upcoming release includes time billing, new account types and multiple user features to refine our platform and make Crowd Convergence the best way to manage Social Engagement at your live event.
Note: To facilitate this release we will be conducting maintenance which may cause service disruption to the Crowd Convergence platform on Monday 28 April for up to four (4) hours commencing at 1400 AEST. (see what time it is for you).
Time Billed Products
This is our most exciting change to date!
Widgets are now completely FREE to add to your account. You can swap to another design at a moments notice, or run several Widgets at once. All Widgets allow you to set up your design and test free of charge in ‘Demo’ mode.
Ready to go Live? Purchase Time Credit and use it with any of our Widgets. You are only charged once you take your Widget ‘Live’ and then only by the timed second with no minimum.
In short, you can now use any Widget you like and only pay for the time it is live.
Any existing Widgets or Data Subscriptions are unaffected by this change and will continue to operate exactly as they do now. For more information on time billing see our Documentation.
New Account Types
We’ve introduced two new account types. PRO users will get access to great new features including branding and analytics. LITE users will enjoy the price point they know and love. For a full comparison of accounts and features please see our Documentation.
Production houses and agencies are going to love this!
How often have you wanted to hand moderation control to a client or social media manager but prevent them changing your settings? Now you can! Add new users to your account, set their user type and control access to individual Widgets.
We’re giving you the power to set up all your client’s Widgets and users on your own account.
New User Interface
We’re always looking for ways to improve our User Interface, here’s some of what we’ve worked on for this release:
We’ve streamlined the look and functionality of our navigation bars to help you get around more quickly and easily. They are completely mobile friendly so you have more room on smaller devices.
The Dashboard has had a complete make-over to help you get the most out of our new Widgets. You’re able to see more information about Widgets at a glance and Start/Stop them from the Dashboard.
All aspects of moderation are faster, more responsive, and more accurate than ever before.
We’ve removed the Crowd Convergence branding from Demo outputs, so you can see your design exactly as you intend them to look.
We’re releasing great new Documentation to help you get the most from the Crowd Convergence platform. Dive in to find helpful hints as well as in-depth explanations of our features and Widgets.
In the coming months we’ll be adding even more documentation and videos to help you get set up and running with a minimum of fuss.
In addition to the exciting changes above we’ve made a number of notable changes on the backend which will mean faster page loads, less quirks and a better user interface now and in the future.
Tell us what you think
We’re always grateful to hear your feedback. Tell us what you think of the new features and how we can do more to enhance your Social Engagement experience.