Today we’re announcing new Crowd Convergence Widget Analytics and Account Reporting. These features are an important step in helping businesses understand their activation success and account usage. Get hard stats to back up your success!
The new Widget Analytics engine give you an in-depth look at your Widget’s success over time. Select a time period to see statistics on:
- Volume flow
- Social sources
- Top engagers
- Item status
- Counts and more
These analytics are incredibly useful for reporting back to clients on campaign success. To see success over different time periods you can easily select multiple times and compare results.
This is an area in which we’ll continue to innovate so keep your eyes peeled and share your thoughts.
A frequent request from business users was more account-level insight into how Widgets were being used. Account Reporting (available through the ‘Payments’ page) provides a breakdown of time used and payments made in selected time periods.
You can now prepare detailed reports for your accounts department or clients with ease.